Payments processors Worldpay and Visa said Friday they are reversing duplicate transactions that recently caused unauthorized withdrawals for some users of cryptocurrency exchange Coinbase.
"Worldpay and Coinbase have been working with Visa and Visa issuing banks to ensure that duplicate transactions have been reversed and appropriate credits have been posted to cardholder accounts," the two payments processors said in a joint statement published Friday evening New York time on Coinbase's Medium blog."This issue was not caused by Coinbase."
The statement added that all reversal transactions should appear on customers' accounts in the next few days, and that the majority should already have posted.
Visa and Worldpay confirmed the statement to CNBC. Worldpay works with Coinbase to use Visa's network. Not all card issuers were affected by the issue of unauthorized transactions.
San Francisco-based company Coinbase is the leading U.S. marketplace for buying and selling major cryptocurrencies.
In the last few days, an increasing number of Coinbase users took to Reddit and other social media to complain about duplicate transaction charges that sometimes drained the bank account to zero, with overdraft fees.
The U.S. Commodity Futures Trading Commission said in a statement to CNBC Friday that "the CFTC is aware of customer complaints and is looking into this issue."
Source :- cnbc
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